Ministry of Aliyah and Integration — Contact Directory: National, Regional, and Partner Offices

Source: Israeli Government Guide for New Immigrants · 2026-05

140 Telephone number Fax number Address Website E-mail The Ministry of Aliyah and Integration
(Misrad HaAliya VeHaKlita) National information call center………………………………….*2994, 03-9733333 For callers overseas …………………………………………………………………972-3-9733333 ……………………………………………………………………………………………………………….. 072-3229697 Hotline for Emergency Situations Only……………………………. 1-255-081-010 www.klita.gov.il info@moia.gov.il Main Office

2 Kaplan St. Kiryat Ben-Gurion,………………………………………..073-3972000 second building (binyan bet) Jerusalem 9195016 Public Inquiries

Address for submitting a written inquiry: the Unit for Public Inquiries, Ministry of Aliyah and Integration, 2 Kaplan St. Jerusalem …………………………………………………………………………………………………………………073-3972301 E-mail address that directs the person to the online form for submitting an online inquiry: info@moia.gov.il pniotzibur@moia.gov.il Online inquiry: https://www.gov.il/he/service/moia-public-inquiries Public complaints

Address for sending a written letter: the Senior Division for Internal Auditing and Public Complaints, Ministry of Aliyah and Integration, 2 Kaplan St. Jerusalem, Ella Yosilevitz, senior coordinator of internal auditing. ………………………………………………………………………………….. 073-3972047, 073-3974113 …………………………………………………………………………………………………………………..073-3974111 Filling an online form on the Ministry of Aliyah and Integration website at the following link: https://go.gov.il/Moia-contact-he Addresses and Telephone Numbers

141 Commissioner in charge of Freedom of Information ……. 073-3972127 …………………………………………………………………………………………………………………073-3972301 hmeida@moia.gov.il An Emotional Assistance Hotline for New Immigrants In Russian……………………………………………………………………………………………..04-7702648

In Spanish……………………………………………………………………………………………..04-7702649 In French……………………………………………………………………………………………….04-7702650 In English……………………………………………………………………………………………….04-7702651 In Amharic……………………………………………………………………………………………04-8258081 Publications Department………………………………………………………………02-6241585 Ben Gurion Airport branch…………………………………………………………073-3973330 …………………………………………………………………………………………………………………..03-9754422

15 Sderot HaPalyam, Building A, Haifa……………………..1-599-500-922 ………………………………………………………………………………………………………………….04-8622587 haifa@moia.gov.il Haifa and the Krayot Region

15 Sderot HaPalyam, Building B, Haifa……………………..1-599-500-922 …………………………………………………………………………………………………………………073-3973273 haifa@moia.gov.il Krayot Branch

7 HaMeyasdim St. Kiryat Bialik……………………………………..1-599-500-902 …………………………………………………………………………………………………………………..04-8742957 Upper Galilee Region

Ma’aleh Kamon, “Big” Building, Carmiel……………………1-599-500-920 ………………………………………………………………………………………………………………….04-9580875 galil.elyon@moia.gov.il Ma’alot Branch

21 Sderot Yerushalayim, Kenyon - HaRakafot, Ma’alot ………………………………………………………………………………………………………………..073-3973650 ………………………………………………………………………………………………………………….04-8202996 Nahariya Branch

9 Derech HaAtzmaut, Nahariya………………………………………..073-3973600 ………………………………………………………………………………………………………………..073-3973603 Haifa and Northern District Headquarters

142 Acco Branch

1 Shlom HaGalil St. Kenyon - Acco, Acco…………………073-3973500/1 …………………………………………………………………………………………………………………..04-9916833 Tzfat Branch

1 HaGdud HaShlishi St. Kenyon Sha’arei - HaIr 2nd Floor, Tzfat ………………………………………………………………………………………………………………..073-3973700 …………………………………………………………………………………………………………………..04-6820571 Kiryat Shmona Branch

104 Tel Hai Blvd. Tzachar Building, Kiryat Shmona ………………………………………………………………………………………………………………… 073-3973751 …………………………………………………………………………………………………………………073-3973755 Nof HaGalil VeHaAmakim (Upper Nazareth) Region

2 Derech Kiriat HaMemshala first floor, ………………….1-599-500-903 Nof HaGalil……………………………………………………………………………………………04-6564019 natzeret.eilit@moia.gov.il Tiberias Branch

16 Yochanan Ben - Zakai St. 2nd floor Tiberias…………073-3973940 …………………………………………………………………………………………………………………….04-6717061 Migdal HaEmek Branch

45 Nitzanim St. Commercial Center, 2nd floor, Migdal HaEmek ………………………………………………………………………………………………………………..073-3973980 ………………………………………………………………………………………………………………….04-6040376 Afula Branch

34 Yehoshua Hankin St. Afula…………………………………………..073-3973900 ………………………………………………………………………………………………………………..073-3973904 Hadera Region

13 Hillel Yaffe St. Hadera………………………………………………….1-599-500-904 …………………………………………………………………………………………………………………073-3973216 hadera@moia.gov.il

6 Esther HaMalka St. Tel Aviv…………………………………………1-599-500-901 ………………………………………………………………………………………………………………….073-3974131 Tel Aviv Region

6 Esther HaMalka St. Tel Aviv…………………………………………1-599-500-901 …………………………………………………………………………………………………………………073-3974103 tel.aviv@moia.gov.il Tel Aviv and Central District Headquarters

143 Rishon LeZion Region and Holon

3 Yisrael Galili St. Rishon LeZion…………………………………..1-599-500-910 ………………………………………………………………………………………………………………….03-9525893 rishon.letzion@moia.gov.il Holon Branch

36 Eilat St. Holon………………………………………………………………..1-599-500-908 …………………………………………………………………………………………………………………. 03-5056997 Rehovot Branch

12 Binyamin St. Rehovot………………………………………………………073-3974800 ………………………………………………………………………………………………………………….08-9390256 Netanya and HaSharon Region

3 Bareket St. Netanya……………………………………………………….1-599-500-905 ………………………………………………………………………………………………………………….09-8629435 netania@moia.gov.il HaSharon Branch

23 HaTa’as St. Kfar Saba…………………………………………………..1-599-500-906 ……………………………………………………………………………………………………………………09-7663515 Petach Tikvah and HaShfela Region

26 HaHistadrut St. Petach Tikvah……………………………… 1-599-500-907 …………………………………………………………………………………………………………………..03-9312606 petach.tikva@moia.gov.il Ramla-Lod Branch

91 Herzl St. Kiriat HaMemshala, Ramla………………………1-599-500-912 ………………………………………………………………………………………………………………..08-9208019 \

31 Zalman Shazar St. Beer Sheva…………………………………1-599-500-921 ………………………………………………………………………………………………………………….08-6280529 Beer Sheva and Negev Region

31 Zalman Shazar St. Beer Sheva…………………………………1-599-500-921 ………………………………………………………………………………………………………………….08-6280529 beer.sheva@moia.gov.il Ofakim Branch

37 Herzl St. Ofakim…………………………………………………………………073-3975251
…………………………………………………………………………………………………………………..08-9962743 Southern and Jerusalem District Headquarters

144 Eilat Branch

3 HaTmarim Blvd………………………………………………………………………073-3975201

Merkaz Ironi Kiryat HaMemshala, Eilat…………………………………….08-6372367 Dimona Branch

8 HaTse’ela St. Dimona ………………………………………………………….073-3975101 …………………………………………………………………………………………………………………08-6563880 Netivot Branch

203 Ba’alei Melacha St. Netivot…………………………………………073-3975301 ………………………………………………………………………………………………………………….08-9943307 Arad Branch

34 Chen St. Merkaz Mischari, Arad…………………………………..073-3975151 …………………………………………………………………………………………………………………..08-9396201 Sderot Branch

8 Simtat HaPlada, Peretz - Center, Sderot…………………..073-3975351 ……………………………………………………………………………………………………………………08-6610614 Jerusalem and Judea Region

4 Mevo HaMatmid St. Jerusalem………………………………..1-599-500-923 ………………………………………………………………………………………………………………….02-6249398 jerusalem@moia.gov.il Beit Shemesh Branch

9 Herzl St. Beit-Shemesh……………………………………………………073-3972450 …………………………………………………………………………………………………………………..02-9912540 Ashdod and Ashkelon Region

1 Begin Blvd. Tzimer Building, Ashdod……………………….1-599-500-914

…………………………………………………………………………………………………………………08-8668030 ashdod@moia.gov.il Ashkelon Branch

9 Katzenelson St. Ashkelon…………………………………………….1-599-500-915 ………………………………………………………………………………………………………………..073-3975555

Kiryat Gat Branch

3 HaGefen St. Beit - Avgay (1st floor) Kiryat Gat…………073-3975500 ………………………………………………………………………………………………………………..073-3975504 Kiryat Malakhi Branch

38 David Ben Gurion Blvd……………………………………………….1-599-500-914 (Matnas - Community Center - 1st floor) Kiryat Malakhi…………08-8609607

145

22 Kanfei Nesharim St. 2nd Entrance (“Knisa Beit”) Jerusalem 9546434 https://www.gov.il/he/departments/topics/absorption_in_science scientist@moia.gov.il Ways to establish contact sorted by fields: The field of technology and exact sciences………………………..073-3972513 exactscience@moia.gov.il The field of social science and fine arts………………………………..073-3972527 social science@moia.gov.il The field of natural science and medicine…………………………..073-3972514 lifescience@moia.gov.il English Desk: aceng@moia.gov.il French Desk: acfr@moia.gov.il Spanish Desk: aclat@moia.gov.il Russian Desk: acrus@moia.gov.il The Ministry site (operates in six languages). www.klita.gov.il A website for learning Hebrew online (operates in five languages). https://govextra.gov.il/moia/learn-hebrew-he/he/ A website promoting entrepreneurship, business consulting and information (operates in five languages). www.2binisrael.org.il The Student Authority Website www.studentsolim.gov.il

2 Kaplan St. Jerusalem………………………………………………………….073-3972013 https://www.gov.il/he/departments/units/business_and_tax BusinessEntrepreneurship@moia.gov.il The Center for Integration in Science Pre-Aliyah Services of the Student Authority The Ministry of Aliyah and Integration internet sites The Entrepreneurs Division

146 A National Business Call Center………………………………………………………………. *8115 24 hours a day, not including Saturday and Jewish Holidays. For callers overseas …………………………………………………………………….972-3-5117115 …………………………………………………………………………………………………………………..03-9674094 infobiz@014.net.il Ma’alot North…………………………………………………………………………………….050-8753367 Ma’alot Netanya and HaSharon…………………………………………………..09-8855661 Ma’alot Dan and HaShfela………………………………………………………………03-5501128 Ma’alot South……………………………………………………………………………………054-7807807 The Jewish Agency

48 King George St. Jerusalem, 9426218………………………. 02-6202222 http://www.jewishagency.org Public Inquiries………………………………………………………………………………….02-6204443 PniyotTzibor@jafi.org The Global Center www.jewishagency.org/Global_Center For callers from Israel ……………………………………………………………..1-800-228-055 For callers overseas …………………………………………………………………. 972-2-6367701 The United States…………………………………………………………………1-866-835-0430 Canada…………………………………………………………………………………………1-866-421-8912
United Kingdom………………………………………………………………………0-800-051-8227 Australia…………………………………………………………………………………………1-800-445-781 New Zealand……………………………………………………………………………….0-800-448-591 South Africa……………………………………………………………………………….0-800-448-591 The full list of telephone numbers for callers overseas: https://archive.jewishagency.org/he/aliyah/program/5421 “Nativ” - the Prime Minister’s Office The body responsible for aliyah from countries that were part of the former Soviet Union. ………………………………………………………………………………………………………………….02-5089024 https://www.gov.il/he/departments/prime_ministers_office_nativ Ma’alot - (Business Centers for New Immigrants and Returning Residents)

147 Nefesh B’Nefesh Israel……………………………………………………………………………………………………. 02-659-5800 North America………………………………………………………………………….. 1-866-4-ALIYAH The United Kingdom……………………………………………………………..0-800-085-2105 https://www.nbn.org.il/planning-your-life-in-israel The Ministry of Interior (Misrad HaPnim)

2 Kaplan St. P.O.B. 6158, Jerusalem https://www.gov.il/he/departments/ministry_of_interior The Population and Immigration Authority (Rashut HaUchlosin VeHaHagira) ………………………………………………………………………………………………..*3450, 074-7083450 https://www.gov.il/he/Departments/population_and_immigration_ authority The Ministry of Finance (Misrad HaOtzar)

1 Kaplan St. Jerusalem, 9195015………………………………………….. 02-5317111

…………………………………………………………………………………………………………………..05-5695347 https://www.gov.il/he/departments/ministry_of_finance The Israel Tax Authority (Rashut HaMisim) ………………………………………………………………………………………………… *9848, 074-7619848 The Customs Authority………………………………………………………………….074-7612731 The Customs Authority website in Hebrew: https://www.gov.il/he/departments/israel_tax_authority The Customs Authority website in English:

https://www.gov.il/en/departments/topics/customs_israel_tax_ authority/govil-landing-page Matan_MeidaYe@taxes.gov.il Public Inquires……………………………………………………………………*4954, 02-5656400 The addresses of the various branches can be found on the Tax Authority’s website.

148 The National Insurance Institute (HaMosad LeBituach Leumi) The National Information Center……………………………….*6050, 04-8812345 Sunday to Thursday from 8:00 to 17:00 (In the following languages Hebrew, Arabic, Russian and Amharic) For callers overseas………………………………………………………………… 972-8-9369669 Sunday to Thursday Hours: from 8:00 to 15:00 www.btl.gov.il Public Inquiries

13 Weitzman Blvd. Jerusalem, 9543707…………………………02-6525038 It is possible to send an inquiry via the website. A telephone number for enquiries, following a written inquiry:……………………………………..02-6709070 Main Office …………………………………………………………………………………………….02-6709211

13 Weitzman Blvd. Jerusalem………………………………………………02-6615396 Please go to the NII website for a full list of branches: https://www.btl.gov.il/snifim/Pages/default.aspx The “Helping Hand” Center (Yad Mechavenet) Assistance and guiding for medical committees - NII - service is free of charge……………………………………………………………………………………………….*2496 A Call Center for filing a claim for disability pensions……………………*3928 Sunday to Thursday from 8:00 to 17:00 A Call Center for Professional Rehabilitation………………………02-6463488 Sunday to Thursday from 9:00 to 15:00 A Call Center for Reserve Duty Soldiers………………………………….02-6463010 The Call Center operates 24 hours a day. A Call Center for information and support for older citizens and their family members………………………………………………………………….*9696, 02-6709857 Sunday to Thursday from 9:00 to 12:30 During hours when there is no answering service, it is possible to leave a message on a machine.

149 The Ministry of Education (Misrad HaChinuch)

2 Devora HaNeviah St. Jerusalem https://edu.gov.il/owlheb/Pages/default.aspx A Call Center for information…………………………………….*6552, 073-3983960 The Division for Evaluation of Foreign Academic Degrees ………………………………………………………………………………………………………………. 073-3934455 Sunday, Tuesday and Thursday from 8:30 to 13:00

https://students.education.gov.il/towards-academic-studies/ academic-degrees-evaluation-3 diplomot@high.education.gov.il Technical Support (assistance for the online system) ………………………………………………………………………………………………..*6552, 073-3983960 Meitav - Conscription (giyus) to the IDF Conscription Information Center for Conscripts…………………………………..1111 meitav@digital.idf.il https://www.mitgaisim.idf.il/ Mietav Representative in Europe meitav@paris.mfa.gov.il Mietav Representative in the United States meitav@newyork.mfa.gov.il Ministry of Economy and Industry
(Misrad HaKalkala VeHaTa’asiya)

5 Bank Israel St. 1st Generi Building, Jerusalem, 9195021 …………. *6680 https://www.gov.il/he/departments/ministry_of_economy The Labor Branch - (Zroa HaAvoda)

7 Bank Israel St. P.O.B. 39255, Jerusalem, 9139102 ……..074-7993009 https://www.gov.il/he/departments/labor/govil-landing-page Please go to the website for a list of inquiry topics and for an online inquiry: https://www.gov.il/he/service/appeal-to-labor-arm-public-appeals

150 The Ministry of Welfare and Social Affairs
(Misrad HaRevacha VeHaBitachon HaChevrati)  

2 Kaplan St. Jerusalem, 9100801 ………………………118, 077-9208560 The Call Center operates 24 hours a day. Response is given in the following languages: Hebrew, Russian, Arabic and Amharic. ………………………………………………………………………………………………………………….02-5085590 www.molsa.gov.il pniot@molsa.gov.il An online inquiry https://govforms.gov.il/mw/forms/MolsaContact@molsa.gov.il The website “Welfare - Click” (“click lerevacha”) Information about welfare services https://clickrevaha.molsa.gov.il/ The National Employment Service (Sherut HaTa’asuka) …………………………………………………………………………………………………. *9687, 077-2718800 www.taasuka.gov.il Please go to the website for a full list of offices. The Ministry for Social Equality
(HaMisrad LeShivyon Chevrati)

3 Am VeOlamo St. Jerusalem www.mse.gov.il A Call Center for Senior Citizens ………………………………………………………………………………………………….*8840, 08-6260840 The Call Center operates in the following languages: Hebrew, Arabic, Russian Amharic, English, French and German. infovatikim@mse.gov.il ………………………………………………………………………………………………………………….02-5605034 infovatikim@mse.gov.il Issuing a Senior Citizen’s Card online https://form.mse.gov.il/seniorcard/ Holocaust Survivors’ Rights Authority (HaRashut LeZchuyot Nitzolei HaSho’a) ………………………………………………………………………………..*5105, 03-5682651 www.gov.il/he/departments/holocaust-survivors’-rights info@shikum.mof.gov.il

151 Ministry of Health (Misrad HaBriut)

39 Yirmiyahu St. P.O.B. 1176, …………………………………*5400, 08-6241010 Jerusalem, 9101002 The service is available in the following languages: Hebrew, Arabic, French, Russian, Amharic and English. …………………………………………………………………………………………………………………. 02-5655969 www.health.gov.il Call.Habriut@moh.health.gov.il Public Complaints Commission under the National Health Insurance Law

39 Yirmiyahu St. P.O.B. 1176, Jerusalem, 9101002……. 02-5655969 kvilot@moh.health.gov.il
Call Center for Medical Translation - medicine in your own language The Call Center offers live translation……………………………………………………*5144 The call center operates in the following languages: Hebrew, Arabic, French, Russian, Amharic and Tigrinya. The Israel Poison Information Center (HaMachon Ha’Artzi LeMeida BeHara’alot) Emergency number for acute poisoning 24/7……………………..04-7771900 The National Transplant Center Adi……………………………………………………*6262 https://www.adi.gov.il/ Health Funds (kupot holim) Clalit………………………………………………………………………………………..*2700, 03-9405350 For callers overseas ……………………………………………………………….. 972-3-6333333 www.clalit.co.il clalit.online@clalit.org.il Public Inquiries Details for contacting Public Inquiries, units by areas of the country, on the website at the following link: https://www.clalit.co.il/he/info/Pages/list_of_aumbdsmn.aspx Or fill an online form on the website.

152 Maccabi………………………………………………………………………….. *3555, 1-700-505-353 For callers overseas ………………………………………………………………… 972-3-5143999 www.maccabi4u.co.il Public Inquiries

P.O.B. 50493, Tel-Aviv 6150401…………………………………………..03-5143822 Pniot@mac.org.il Or fill an online form on the website. Meuhedet…………………………………………………………………………………*3833, 1222-3833 www.meuhedet.co.il Public Inquiries

124 Ibn Gevirol St. Tel-Aviv 32038………..03-5202323 (extension 4) …………………………………………………………………………………………………………………..03-6327047 pniot@meuhedet.co.il Or fill an online form on the website. Leumit………………………………………………………………………………….*507, 1-700-507-507 www.leumit.co.il Public Inquiries

23 Shprintzak St. Tel-Aviv……………………………………………………..03-6949614 Or fill an online form on the website. The Ministry of Justice (Misrad HaMishpatim)

29 Salah-A-Din St. P.O.B. 49029,……………………………………..073-3925555 Jerusalem 9149001 www.justice.gov.il https://www.gov.il/he/Departments/ministry_of_justice Legal Aid Information about existing files and status of the file treatment. ………………………………………………………………………………………………………………………………..*6405 Opening files and changing the time of an interview. ………………………………………………………………………………………………………………..073-3927788 For callers overseas…………………………………………………………………..972-8-6831681 Online assistance https://www.gov.il/he/service/legal_aid_application

153 The Ministry of Construction and Housing
(Misrad HaBinuy VeHaShikun)

3 Clermont Gano St. Kiryat HaMemshala East Jerusalem - P.O.B. 18110 Jerusalem 9118002 ……………………………………………………………………………………………………………………02-5847211 The call center operates in the following languages: Hebrew, Arabic and Russian. https://www.gov.il/he/departments/ministry_of_construction_ and_housing Housing Assistance Companies Amidar…………………………………………………………………………………………………………………*6266 www.amidar.co.il Milgam………………………………………………………………………………*2310, 1-599-563-007 www.milgam.co.il Alonim M.A.G.A.R. ………………………………………………………………………………………… *8583 https://alonim-mgar.co.il/ The Ministry of Transport and Road Safety
(Misrad HaTachbura VeHaBetichut BaDrachim)

5 Bank Israel St. Kiryat HaMemshala, 1st Generi Building, P.O.B. 867, Jerusalem, 9100801 ……………………………………………………………………………………………………………………………….*5678
https://www.gov.il/he/Departments/ministry_of_transport_and_ road_safety Details of branches of the licensing bureau can be found on the website:

https://www.gov.il/he/departments/Bureaus?OfficeId=48eaee91- 0c97-4ef3-b364-50ae52e3b56f&categories=cc83e42a-1cef-4e4d- b30b-3b04622b2086 Photography Centers for a driver’s license Information about authorized photography centers around the country: https://www.gov.il/he/service/drivers_license_photo_stations